AI at DUNA - consulting, development, operations

Artificial intelligence, used honestly.

From use-case consulting to production AI features: assistants, automation, LLM integration - and an honest answer where AI does not (yet) pay off.

Start an AI project Free first consultation - reply within 24 h.

How does an AI agent work?

Not a chatbot with a new name.

An AI agent understands a task, plans steps, uses your systems - CRM, ERP, email - and delivers a result. Like a new colleague who never sleeps.

We build agents with clear boundaries: defined tools, traceable decisions, a human keeps the last word.

  1. IUnderstand the task
  2. IIPlan the steps
  3. IIIUse the systems
  4. IVDeliver the result

Use cases that pay off

Mittelstand - accounting

Incoming invoices eat hours.

An AI workflow recognises and structures business documents, validates them against approved rules and prepares them for domain review. That is how it supports document processing at entsorgo.

E-commerce & support

Support drowns in standard questions.

An LLM chatbot with access to order and product data answers the recurring questions - and hands over cleanly to humans when it gets specific.

Services

Knowledge lives in folders and heads.

An internal assistant answers questions from your documents - GDPR-compliant, on-premise if you want.

AI invoice processing: from inbox to approval

Invoices arrive as PDFs, scans or mail attachments - and someone has to capture, check and forward them. That is exactly the workflow we automate: documents are recognized and extracted automatically, a human reviews and approves, and the data ends up where it belongs - in your accounting or ERP. Our entsorgo project shows what this looks like in practice. Our guide to automated invoice processing describes what such a workflow looks like in detail.

AI your data protection officer approves of

GDPR-compliant

Data flows documented, processing agreements in place, your data never becomes training material.

Hosting DE / EU

Models and data run on European infrastructure - or fully on-premise at your site.

EU AI Act ready

Risk classes, transparency duties, human oversight - built in from the start.

Try it

DUNA Assistant

Demo

Hi! I am the demo of the DUNA Assistant. Ask me something - three suggestions are waiting below.

What does an assistant like you cost?

Honest answer: a clearly scoped pilot for production use starts at 4,900 €. Assistants or agents with multiple integrations and broader operational requirements are quoted separately; they can fall into the mid five-figure range. An AI potential analysis with roadmap starts at 950 €. You receive a binding fixed-price quote after the first call.

What data do you need from us?

For a pilot, FAQ documents, product data or ticket history are often enough. Everything stays in your infrastructure - GDPR-compliant, fully on-premise if you want.

Can you also get tasks done?

The production version can act as an agent using systems like CRM or email - with clear tool boundaries and human approval. I am just the friendly demo.

Scripted demo - the production version answers from your data.

What automation saves you

Estimated saving €17,280

per year - €1,440 per month.

Rough estimate without operating costs - we do the honest calculation in the first call. Have your use case calculated

Frequent questions about AI projects

Maybe not - and that is exactly what we tell you in the first call. We rate use cases by savings and feasibility, not by hype. A good process beats a bad model.
Transparent pricing: our rate is 95 € per hour (plus VAT). An AI potential analysis with roadmap starts at 950 €, and a clearly scoped pilot for production use starts at 4,900 €. Assistants or agents with multiple integrations and broader operational requirements are quoted separately; they can fall into the mid five-figure range. The quoted project prices are starting prices; you receive a binding fixed-price quote after the first call.
Your data stays your data: EU hosting or on-premise, no training of third-party models with your content, documented data flows. Fully offline with open-source models if you want.
2 to 4 weeks for a testable pilot with real data. After that, numbers decide - not slides.

Quick inquiry

One step, 60 seconds.

Reply within 24 hours - with an honest assessment of AI and automation.

Prefer to talk? +49 173 6618059

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Which AI use case pays off for you? Let's find out.

Start an AI project